The Practice of Therapy

Gordon Brewer 0:00
This episode of the practice of therapy podcast is brought to you by blueprint health. Find out more by going to practice a therapy.com/blueprint health. And also it is brought to you by therapy notes, and you can find out more about them by going to practice of therapy.com/therapy notes

Hello, I'm Gordon Brewer, and welcome to the practice of therapy podcast, where we explore the business and clinical sides of running a private practice.

Hello, everyone, I'm Gordon Brewer, and welcome to the practice of therapy podcast. This is episode number 218 of the podcast. And I'm so glad you for you to join me and if this is the first time for you to listen to the podcast welcome. And if you're coming back for more glad you're back glad you're with me on this journey. I'm looking forward to hearing from my guest today, Alison pigeon. And Alison is, has been on the podcast a few times before and so glad to have her back. Alison is really one of those experts, we and the whole group practice realm. But one of the things that Allison has done is as started a new venture, where she has started a company called their suite. And I'm looking forward to hearing more about that. Allison is connected with Joe Zanox group, the practice of the practice, and she is a consultant and has just a lot of knowledge about running a group practice. I know that she and my good friend Whitney Owens teamed together to do something called group practice boss, which is a community for group practice owners. But anyway, we'll get to Allison here in a minute and let you hear more about their suite, and what she does through that organization or through that company. But before we get to that, I'd love for you to go over to practice up therapy.com/webinars. And you'll find on that page, just all of the new free, automated webinars that we're putting together as resources for people. One of the things that I've heard from feedback from people all along is that they, they like being able to have just the short little courses or little things to learn about different topics. So, so far up there, we've got the using Google, we're using Google workspace in your private practice, which is a free webinar. Also, we've got the scaling without failing webinar, which I did with my good friend, Dr. David Hall. And also we've got a new webinar up called just on using third party payers or becoming our what it takes to be on insurance panels in private practice. So we've got those webinars out there, looking forward to people just us getting access to those resources. One thing nice about how we kind of changed our format, instead of having the live webinars, we've kind of moved over to having automated webinars so that you can pick your time. I know all of us have busy schedules. And so I know when I ever I want to do a webinar or learn something new in that format. I like to be able to schedule the time. So that's what we switched over to. And so be sure to check those out by going to practice of therapy, comm slash webinars. And also before we get to Allison, I'd love for you to check out our sponsors of the podcast podcast. My tongue is tied there. But the sponsors of our podcast are therapy notes, and you can find out more about them by going to practice of therapy.com/therapy notes and they are the leading electronic health record system for mental health providers. And also blueprint health. Blueprint health is a measurement based platform for mental health clinicians to help you better have evidence based practices within your practice of really knowing whether or not your clinical work is is being effective or not. And so I'd love for you to find out more about them. And you can go to practice of therapy.com/blueprint Health want you to hear more about them before we get to my interview with Alison

As your practice grows, the systems and processes you have in place will keep your practice running smoothly. That's why it's important to have an electronic health record system that is specific to mental health providers. therapy notes is a complete practice management system. With everything you need to manage patient records, schedule appointments, meet with patients remotely, create rich documentation, and bill insurance all right at your fingertips. Their streamlined software is accessible, wherever and whenever you need it. There are who I use in my practice. And then I mentioned that they are one of the top rated EHRs for mental health providers, their support is also second to none. So be sure to check them out at practice of therapy.com/therapy notes. And be sure to use the promo code Gordon just gr do in and you can try them out for two months for free. That's therapy notes.com. And this episode is also brought to you by blueprint health. You know one of the best ways to serve clients in your practice is through measurement based outcomes. In fact, more and more third party payers, aka insurance companies are demanding measurable outcomes. And with more and more emphasis on good mental health. Having a way to measure your outcomes just makes sense. Introducing blueprint, the measurement based care platform that administers scores and charts, hundreds of symptom rating scales, to give clinicians deeper insights into treatment progress, ultimately, by helping helping behavioral health providers to grow top line, practice revenue, increase clinician satisfaction, and deliver more effective care. So be sure and check them out by going to practice of therapy.com/blueprint health. And by going to that URL, you can also get your first month free. Again, that's practice of therapy.com/blueprint health.

Welcome, again to the podcast. And I'm so glad to have Allison pigeon, the one and only back on the podcast. Welcome, Alison. Thank you for having me. Yes. And I'm really excited about kind of her new venture, there are suites. And we're going to be talking about that. And let her kind of tell the story of how she got to that. And what she's doing with all of that. So Alison is a start most of these episodes, even though you're a veteran, and have been on the podcast a few other times. Tell folks about you and how you've landed where you landed.

Alison Pidgeon 8:11
I am a mental health counselor by training and in 2015 started my own group practice, and got really into being a business owner quickly became a business consultant for practice of the practice, I started a virtual assistant company for therapy practices. I ended up expanding my practice and buying and building. And now I have this new business called their suite, which is a website where therapists can go on and find all of the furniture and decor that they need for their office space. So this is an idea I've actually had for a while and it just felt like it was finally time to put it out into the world.

Gordon Brewer 8:59
That is so cool. I you know, I love being able to find resources where it's just kind of all in one. I mean, because I know the kind of the, you know, one of the things I don't like to do, believe it or not, is go shopping for clothes, and shopping for furniture. And maybe that's just a guy thing. I don't

Alison Pidgeon 9:26
like shopping for clothes either. But I do like shopping for furniture. Yeah,

Gordon Brewer 9:29
yeah. And so being able to have a place that's really specific, niche specific is, is is a beautiful idea. So tell us about that.

Alison Pidgeon 9:40
Yeah, so how the website works is that we have two options for folks. So the one option is you can look at a board. And so if you've ever been on Pinterest, you'll see these they call them mood boards or concept boards or pallet boards. So basically all the furniture and decor you would need An office is on this board, you can see all the pictures, and then you purchase the board. And essentially what you receive then is all of the links for everything on the board. And you can order it yourself and have it shipped right to you. So everything is from like Amazon and Wayfair, and target and places like that. So nothing is, you know, an accessible, I would say to anybody in the United States, and you, you know, can set up the, the office yourself, it's that sort of more of the DIY option. And then the other option is you can contact one of our designers who have been kind of vetted by me and have some health care experience. And you can get your own custom design made. So they can do your furniture layout for you. And they can, you know, pick out all the furniture based on your own specifications and that kind of thing. Mm hmm.

Gordon Brewer 10:52
Wow, that, that, again, that's just a brilliant idea of just thinking about that. So what Yeah, so one of the things that, you know, I think I'll like a lot of different parts of running a private practice. How you have your office set up is, I don't know that anybody has really heard anybody talk much about that. And just what, you know, we have, I think most of us when we went into private practice had kind of this, this idea, this dream of what their office would look like and what it would, how it would be set up. But what have you learned that people kind of struggle with as far as doing something like that just office setup?

Alison Pidgeon 11:40
Yeah, I think, you know, really, where I got the inspiration for the idea is from listening to or, you know, reading people's comments in Facebook groups for therapists, and a very common question or problem that it seemed like people had were, you know, oh, I need a new chair for my office, what kind should I get, or I'm moving into a new office, I need new furniture. And just like, all of the options are overwhelming, you know, if you go on Amazon, or you go on Wayfarer, there's literally, you know, you type in an arm chair, and there's literally like, 30,000 options. And so I think this is, you know, helpful, just because it's cutting down on the amount of overwhelm when it comes to that. And then I also think that, you know, you spend a lot of time in your office, your clients spend a lot of time in your office, you know, the environment really does matter. I know, you know, when clients come into our office, they we always get compliments about, Oh, it feels so nice in here. And it's so relaxing and comfortable. And, you know, that really does make a big difference. It's not just, you know, the therapy that you're providing, but it's the whole experience of, you know, them receiving the service. So I think that's, you know, that's a big piece of it as well.

Gordon Brewer 13:02
Yeah, yeah. So what are some kind of design kind of tips that you would maybe give people in just thinking about, you know, even if they already have an office, what they could do to make it more, I guess, more user friendly is a, maybe a way to think about it. But you know, what, what I'm reminded of, as I say this, not to get too far off on a rabbit trail, but I remember getting a client a new client one time, and they had been in therapy, and one of the reasons that they quit going to their former therapist is that they just felt like, every time they went, it was just very chaotic, and that their, their office was cluttered. And they had, you know, just stacks of paper, and, you know, just a lot of stuff on the walls, and, you know, all of that kind of thing. And that was just that was not appealing to that that particular client.

Alison Pidgeon 13:59
Yeah, that can be really anxiety provoking, right. It feels like, like, there's a lot of clutter and a lot of things and it's overwhelming to look at. Yeah, that's definitely one of the things that I learned. And I actually err on the side of like, you still want some decor items, just so that it doesn't feel like a sterile environment, but you don't want too much either. So we leave plenty of kind of blank space, just so that it feels clean and doesn't feel cluttered. So something I learned about decorating offices as it seems like, you know, depending on the size of your office, as long as you have something, you know, at least 10 by 10 or a little bigger. You can fit in a desk, a desk chair, you can fit in a therapist chair, you can fit in love, see, I always have side tables. If the rooms big enough, I'll put a coffee table in between. I know sometimes therapists don't like that idea because they feel like it puts a barrier in between them and the client but I find it As to be convenient to have a place to put tissues and drinks and things like that. I will also usually always get an area rug, even if the rooms already carpeted. And I'll have the area rug kind of frame out the area where you're actually sitting doing therapy. So kind of, you know, cutting, you know, covering the edge of the therapist chair and the loveseat or the other chair. And then, you know, the other kind of elements that you want to think about is the tenants of health care design, which is, you know, you soothing colors like blues and greens, don't use any, you know, furniture decor items that might be like sharp edges, or like a spiky plant or something like that, because that can make people anxious. Yeah, don't use a ton of different colors we tend to focus on when we bought furniture for our office, everything is like gray and ivory. And you know, we kind of introduced colors through the artwork and through the pillows, but otherwise, just try to keep things pretty neutral. I tend to like a lot of color. And that was my, like, if I hadn't worked with a designer who sort of taught me like, about colors, and, you know, all of that, like, I think, like the room would have looked like a rainbow. But she had to, like rein me in. Yeah.

Gordon Brewer 16:27
Yeah, yeah, that's, yeah, that's, that's helpful stuff. Because I think we, you know, you know, I know, there's a lot of talk just in our, our common space of just doing private practice building and consulting and that kind of thing on website design, you know, what, you know, projecting the kind of image that you want, and I think your office is a reflection of that. I mean, it's, do you, you know, I'm just curious do? Do you find that people tend to use the same kind of color schemes, from their website in their office and that kind of thing?

Alison Pidgeon 17:04
I think in a ideal world, like, if you talk to a branding, you know, marketing expert, they would probably say, yes, everything should be consistent, you know, the colors on your website, and your logo and your office and all your marketing materials. Ours happens to be I don't think at the time, that was super intentional, but I like losing greens anyway. And so we ended up using a lot of that in our logo and our website, and then that's how our office is as well. So

Gordon Brewer 17:37
right, right. Yeah. So maybe, to shift gears just a little bit, because I think people would be interested in this. One of the things that I know you have done very well, Allison, is gone from you have a very successful what I would consider a large group practice in Pennsylvania and, and I've learned so much vicariously through Allison and watching her grow her practice. In thinking about growing a practice, and just diversifying income, any kind of what's your better, you've been your approach with that, because you've got this new new venture with therapy, design and therapy, that Emma saying, You're right, I'm, no, they're sweet. They're sweet. Yeah, I just, I don't know why that got distracted there. But they're with their sweet. But you've also had, you know, done consulting and just some other other things through practice of the practice and that sort of thing. As you have kind of moved through this whole process of going, kind of from a small group practice, and just really kind of expanded to a much larger group practice. What have been just kind of your growth tips and your scaling tips with all of that.

Alison Pidgeon 19:02
Yeah, I think the biggest thing that I've learned is really to hire the right people who you trust to, you know, do the things in the practice that you don't necessarily want to do or shouldn't be doing. I have a CEO now in the practice and in the VA company. And so they're really managing the day to day pieces of running those businesses so that I can do these other things. And I don't particularly enjoy getting bogged down into the day to day details. So I very much appreciate being able to be the CEO and be the visionary and be looking at the big picture. So I would say, you know, that's probably the the question that you asked is probably something that I get asked so often because folks also know I have a family. I have three little kids and they're just like, I don't know how you do what you do. And I was like, I delegate it to people and my staff is amazing. That's how I do what I do.

Gordon Brewer 19:59
You Yeah. So yeah, I guess I, you know, one of the things that I think too, that people probably think about is when you get ready to outsource, they really kind of get this money block of thinking, Oh, I can't afford to pay somebody that's not necessarily producing income for me. I mean, it's one thing to hire therapists that, you know, we're gonna, you'll get the return on the investment with that. But when you move into outsourcing kind of administrative parts, how did you how do you kind of determine when you can do that? And how you do that?

Alison Pidgeon 20:39
Yeah, I think that was a big mindset shift for me. And I know, for a lot of the consulting clients I work with, that's always something they struggle with, especially in the beginning, because it feels like oh, all this money is going out. But what you know, they don't have the experience to know what they're getting back and how it's an investment, and how they're investing money now, because it's going to help them to grow and make more money. So I think for me, you know, that doing it in stages helped I think a lot of times we just think like, oh, I'm, you know, I'm gonna go out and hire this, you know, full time admin assistant, it's going to cost me $35,000 a year? And how am I going to know if this is really gonna, you know, be worth it. But I think that if you kind of do it in baby steps, and then, you know, you sort of work up to I didn't have a full time assistant until maybe 2019. In the counseling practice. Yeah, so it definitely was a slow progression. And even like, with my CEO, I didn't even know if I could really afford to have a CEO. And I have a great accountant who was able to kind of help me do projections. And we figured out that, you know, if I had her start out seeing some clients and do the CEO role, then I could kind of about breakeven on her salary. And then eventually, as the practice got bigger, and there was more income to support her salary than she's now like, scaling back dramatically on seeing clients. So I think that, that's helped me to realize that, you know, it can be like a work in progress. And it doesn't have to be instant, you know, right. Instant CEO who's doing all the things like it was a, it was a process, and it happened in stages.

Gordon Brewer 22:27
Yeah, yeah. And I love that approach. And that's kind of how I've done the things that I've done is just done it, kind of in small, small bits along the way. And I think one of the other thing, too, is that many times it's an experiment, and that you kind of have to pull back from some things, and kind of re rework. Can you think of some examples of that for you, where you've kind of gone in one direction and kind of worked on something? And then the second going, Oh, this isn't, this isn't working. And I need to pull back?

Alison Pidgeon 23:02
Yeah, I mean, I think we've tried different things in the counseling practice, we've tried to start other types of services, and you know, hasn't worked for one reason or another. And so we just had to kind of go back to what we were doing. So yeah, it's always a, it's always an experiment, you're always taking calculated risks and trying to figure out what works and what doesn't work. And I think that it's easy to get distracted, and think like, oh, we could do this. And we could add that, but then I think I've learned that really, you know, you got to double down on what you're good at. Just, you know, just stay the course and do that. Like we could get into you know, psychiatry services and coaching and all this other stuff. And like, you know, what, we're doing awesome with providing outpatient therapy. And so let's just stay the course with that and not get distracted by a bunch of other things.

Gordon Brewer 23:53
Right, right. Well, I know what one thing that you've a hope, hopefully I don't miss speak here. But you've with your practice, you're accepting insurance in your practice? Yep. Yes. So how did you decide to do that? Because, you know, this has been kind of a soapbox, for me and for a little while is, you know, I think a lot of times people think, well, if I'm ever going to be profitable, if I'm ever going to make any money, I'm gonna have to just be strictly private pay. But I know that kind of the demographics of your area is not too dissimilar from my area. So how did you How did you arrive at that decision? And what have been the things that you've been able to put in place to make that work for your practice?

Alison Pidgeon 24:44
Yeah, so what's funny is that I came out of a community mental health agency and I didn't know any different than you just take insurance for your services and you go to therapy and use insurance to pay for it. So a self pay practice was a totally foreign idea to me that I didn't actually learn about until I was, you know, pretty far into starting my own practice. And I felt like because we only do private insurance, and we're not having to deal with Medicare, Medicaid. So that cuts down on a lot of the, you know, the paperwork and the hoops that you have to jump through and all of the regulations. So I felt like it was manageable. And I, you know, there's pros and cons to both I know, some people are very successful self pay practices. And there are some areas of the country where it just doesn't make sense to have an insurance based practice, because the cost of living is so hi. But in my area, it works pretty well. We're able to, you know, still pay our therapists Well, and, you know, accept insurance for our services, we definitely only accept the ones that are higher paying the lower paying ones, if they were below kind of our breakeven number, then we, you know, we didn't panel with them, so that helps as well. So, yeah, fortunately, we live in an area where cost of living is not super high. And, you know, the reimbursement rate is decent in comparison to that. So we're able to turn a profit. But, you know, there's parts of the country like New York City, and you know, San Francisco, where it just like, there's no way you could live on what, you know, the insurance reimbursement rates are. Right,

Gordon Brewer 26:29
right, unless you were just had so much volume that you could

Alison Pidgeon 26:34
write, which is not sustainable. Right.

Gordon Brewer 26:38
Well, that's good. That's good. So Alison, I know there's lots of things that we can talk about what, what sort of other projects have you got on the horizon for you that you're hoping to delve into?

Alison Pidgeon 26:53
Yeah, I know, you asked me a little while ago about different streams of income. And so that's something that I, you know, you always think about when you become self employed. And so my plan is to continue expanding their practice and in conjunction with that, opening up offices in different areas and owning the real estate, as a another stream of income. So that is what I'm working on. Right now I am in the process of put a offer in on a building and waiting to hear that's in the county, kind of north west of us, about 45 minutes away from our office now. So. So hopefully, if that comes to fruition, then obviously I'll be I'll be attended there, the practice will be attended, they're paying myself rent, the building Well, you know, produce cash flow. And then also one day, it will hope knock on wood be more valuable than it is now and won't make a profit by selling it one day. In addition, so I think, yeah, I've done a lot of research into real estate investing. And I just feel like, especially if you have a business that needs brick and mortar space, which I think even even with the pandemic, I think we're always going to need brick and mortar space as therapists. So that's kind of my focus now is, you know, really getting this new expansion into this other county, get that really solid, hopefully get the building and then be able to use that as a kind of like a template, so to speak for like, you know, maybe and we want to go start another location that's, you know, an hour in the other direction or whatever. So,

Gordon Brewer 28:43
yeah, yeah, I love that. So, I bet there are people out there listening that would say, oh, Allison, that sounds so intimidating to get into real estate and, and, you know, just do all of those kind of big things. What would you what would you have to say about that?

Alison Pidgeon 29:00
Yeah, I mean, I think it's not for everybody. I happen to love real estate, and obviously, you know, the interior design aspects goes right along with that. So I love the idea of like, I own it, and I can do whatever I want to it. And I don't have to ask the landlord for permission, you know, all of that kind of stuff. You know, I think too, like when we think about real estate, especially office buildings, everybody imagines like you're, you know, you're talking about some like, million dollar multi million dollar building, but my first office that I bought cost $163,000. It was cheaper than my house. So it really doesn't have to be some, you know, huge, intimidating, massive building with a big price tag. You really can, you know, start small and what's nice now is because I own that building, I can use that as collateral to buy a bigger building. Um, so yeah, I think, you know, just the advantages of being able to pay rent to yourself and not have to pay rent to a landlord is huge. And it's really not that much work to take care of it, honestly, it's like my admin, you know, if there's a problem, she calls the plumber, or she calls the handyman or whatever. And it's, you know, nobody's living there. So it's not like, you know, they're, I'm getting a call at two o'clock in the morning that like, you know, something's broken or something like that. Right,

Gordon Brewer 30:28
right. Yeah, yeah. Yeah, that's, yeah, I love that. Because it's very similar kind of situation. For me, I own the building that I'm in. And, you know, fortunately, my timing was good, and that I got got my building for $100,000. And it was just, it was perfect, because they had just renovate it used to be a dentist's office, and they renovated it to be just kind of office space. And it had sat there and I just just inquired in, you know, it, I like to say it just kind of landed in my lap. But once you I think once you start into that, it really is and having a good accountant, I think and having people that can guide you kind of around the negotiating kind of the financial side of things, is really I would recommend that to everyone. So yeah, but yeah, and so that again, it's just being able to, to think outside the box and think bigger than I think a lot of us do.

Alison Pidgeon 31:35
Mm hmm. Yeah, I think we talked about this before, because I bought a dentist's office, too. Oh, yeah.

Gordon Brewer 31:40
Okay. Yeah.

Alison Pidgeon 31:44
Yeah. Seems they make good there be offices? Yes.

Gordon Brewer 31:47
Yeah, they do. Once I Yeah. Once I get all the plumbing and stuff taken care of. Yeah. Yeah. Buddy, funny side note, I was, you know, one of the ones of of owning a building is that you do have to maintain it. And we've had a sewer line problem that we're dealing with, just kind of ever as we're speaking. And I was out there with the plumber. And we were looking around the building. And there was a little kind of shed looking thing in the back of the building that I'd never really poked around. And I just assumed that it was, you know, there was some kind of electrical or something in there. And we kind of pulled it back and looked and there was a port back there for when they would put in the the gas for dentist's office, like I guess the laughing gas or whatever. Yeah. Yeah, I didn't know that was back there. But anyway, I digress terribly on that, but Well, well, Allison, I want to be respectful of your time. tell folks how they can get in touch with you and learn more about their sweet.

Alison Pidgeon 32:54
Yeah, if you want to check out the website. It's their dash suite.com like hotel suite. So th era dash shi t.com. And we also have images up on Pinterest and Instagram and Facebook, if you want to just get some inspiration. And then if folks want to get a hold of me, the best way is to email me at Allison with one L at practice other practice.com

Gordon Brewer 33:20
Quick shout out for your podcast. It is it's great a group practice OH group practice. Are you going to be at faith and practice conference? I am. Alright. So quick shout out for that as well. I will be there too, so that I'm looking forward to seeing everybody in person. Well, Allison, thanks again for being on the podcast. And I'm sure folks you'll be hearing from Allison again because she's a good one. And I love love having her here with us. So take care

well, big thanks to Alison pigeon for being on the podcast again. And I always enjoy talking with Alison she is she is such an amazing person and that she has just got so much knowledge and she has really grown her practice leaps and bounds and I just admire her courage and how she steps out there and and does these brave things. And be sure and check out her new endeavor, which is Thera suite and you'll find links here in the show notes and the show summary about their suite and how they can help you in learning how to set up your office. I mean, just the physical space of your office and having ways to order furniture and learn how to do it right. So be sure to check that out. And also before, before you go be sure and check out The webinars, the free webinars that we've got available through the practice of therapy. And if you'll go to practice of therapy.com/webinars, you can find some different topics there, we're going to be adding more webinars as the year goes along. And it's just a good way to kind of learn some stuff quickly. And really figure out if this is what you want to do in your practice, regardless of the topic, whether it's learning how to use Google workspace in your, in your practice, or whether or not you want to be on insurance panels. Or if you're thinking about going from a solo practice to a group practice, we've got three good webinars up there that will just kind of go over those things that give you information. And they're free, and they're automated. So you get to pick the time that you want to watch them. So hopefully, those are going to be helpful resources for you. And also, before we go, be sure and check out our sponsors, therapy notes. And if you'll go to practice of therapy.com/therapy notes. And if you when you go to check out there, if you'll use the promo code Gordon, just GLR d o n, you can try them out for two months for free. And also blueprint health, if you'll go to practice of therapy.com/blueprint health, and you can find out how their measurement based platform can help you out in your practice to really be be able to do stellar clinical work. I mean, after all, folks, it is about the data and knowing whether or not you're being effective. So be sure to check them out by going to practice of therapy.com/blueprint health and when you go to that URL, you'll get to try them out for one month for free to to check that out. So thanks again, folks, for joining me for the podcast. Be sure and subscribe to the podcast or rather follow the podcast, I'm still getting used to saying follow rather than subscribe to the podcast, wherever you might be listening to it. And also, just a quick plug in here for my new podcast called The kindness and compassion podcast. And you can find out more about that by going to kindness and compassion.com. And it's a podcast about helping people learn how to live into more kindness and compassion in their lives, and hopefully make a difference in the world and kind of in some of the polarization and division that we have in our society right now. But that's why that podcast is there. And got some great guests for you to hear from. I'm real excited about this new podcast and so be sure to check it out. And so folks will join you next week on the practice of therapy podcast. And thanks for joining me on this journey. You have been listening to the practice of therapy podcast with Gordon Brewer, part of the psych craft network of podcasts. Please visit us at practice of therapy.com For more information, resources and tools to help you in starting building and growing your private practice. And if you haven't done so already, please sign up to receive the free private practice startup guide and practice of therapy.com. The information in this podcast is intended to be accurate and authoritative concerning the subject matter covered. It has given what the understanding that neither the host guests or producers are rendering legal accounting or clinical advice. If you need a professional, you should find the right person for them.